Privacy Policy

Welcome to PixEGen! This Privacy Policy explains how we collect, use, and protect your personal information. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Information: This includes your name, email address, phone number, and billing information, which you provide when you create an account, subscribe to our services, or contact us.
  • Usage Data: We collect information about how you use our website and services, such as the pages you visit, the features you use, and the time and duration of your activities.
  • Device Information: We collect information about the device you use to access our website, including the device type, operating system, and unique device identifiers.
  • Log Data: Our servers automatically record information when you access our website, including your IP address, browser type, and referring URL.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use your information for various purposes, including:

  • Providing and Improving Services: We use your information to provide our AI Website Builder, Reseller Dashboard, Managed Cloud Hosting, and other services. We also use it to improve our services and develop new features.
  • Personalizing Your Experience: We use your information to personalize your experience on our website, such as displaying content and recommendations that are relevant to you.
  • Communicating with You: We use your information to communicate with you about your account, our services, and promotional offers.
  • Processing Payments: We use your billing information to process payments for your subscriptions and other purchases.
  • Ensuring Security: We use your information to protect our website and services from fraud, abuse, and other security threats.
  • Complying with Legal Obligations: We may use your information to comply with applicable laws and regulations.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We share your information with third-party service providers who help us provide and improve our services, such as payment processors, hosting providers, and analytics providers.
  • Business Partners: We may share your information with our business partners to offer you products or services that may be of interest to you.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
  • Business Transfers: If PixEGen is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect your sensitive information during transmission and storage.
  • Access Controls: We restrict access to your personal information to authorized personnel only.
  • Security Monitoring: We monitor our systems for security vulnerabilities and incidents.
  • Regular Backups: We perform regular backups of your data to prevent data loss.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights

You have certain rights regarding your personal information, including:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances.
  • Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us through our Contact page.

7. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing behavior and preferences. Cookies are small text files that are stored on your device when you visit a website. We use cookies for various purposes, including:

  • Authentication: To identify you when you log in to our website.
  • Personalization: To remember your preferences and settings.
  • Analytics: To track how you use our website and improve its performance.
  • Advertising: To display relevant advertisements to you.

You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us through our Contact page.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after such changes have been posted constitutes your agreement to the new Privacy Policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us through our Contact page.

Thank you for using PixEGen!