Privacy Policy
Your privacy is important to PixEGen. This privacy policy describes how we collect, use, and protect your personal information when you use our website and services. By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and postal address.
- Business Information: Company name, industry, and other details related to your business.
- Website Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on our site.
- Communication Data: Records of your communications with us, including emails, chat logs, and phone calls.
- Project-Related Data: Information you provide to us in connection with website development projects, such as content, design preferences, and feedback.
2. How We Collect Information
We collect information in the following ways:
- Directly from You: When you fill out forms on our website, contact us via email or phone, or provide information during project discussions.
- Automatically: Through the use of cookies and similar technologies that track your activity on our website.
- From Third Parties: In some cases, we may receive information from third-party sources, such as social media platforms or marketing partners.
3. Use of Information
We use your personal information for the following purposes:
- Providing Services: To deliver the website development services you have requested, including designing, developing, and supporting your website.
- Communication: To communicate with you about your projects, provide updates, and respond to your inquiries.
- Marketing: To send you promotional materials, newsletters, and other marketing communications about our services. You can opt-out of these communications at any time.
- Website Improvement: To analyze website usage data and improve the functionality and user experience of our website.
- Legal Compliance: To comply with legal obligations and protect our rights and interests.
4. Data Sharing and Disclosure
We may share your personal information with the following categories of recipients:
- Service Providers: Third-party service providers who assist us in providing our services, such as hosting providers, payment processors, and marketing agencies.
- Business Partners: Partners with whom we collaborate to offer joint services or promotions.
- Legal Authorities: Government agencies, law enforcement, or other legal authorities if required by law or legal process.
- Affiliates: Our subsidiaries or affiliated companies.
We will not sell your personal information to third parties.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: Using encryption to protect sensitive data transmitted online.
- Access Controls: Limiting access to personal information to authorized personnel only.
- Security Audits: Conducting regular security audits to identify and address potential vulnerabilities.
- Secure Storage: Storing personal information on secure servers and in protected environments.
However, no method of transmission over the Internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for marketing purposes.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Portability: You have the right to request that we provide your personal information in a portable format.
To exercise these rights, please contact us at privacy@pixegen.com. We may require you to verify your identity before processing your request.
8. Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies for the following purposes:
- Essential Cookies: These cookies are necessary for the operation of our website and enable you to access certain features.
- Analytics Cookies: These cookies allow us to analyze website usage and improve the performance of our website.
- Functional Cookies: These cookies enable us to remember your preferences and provide enhanced functionality.
- Advertising Cookies: These cookies are used to deliver targeted advertisements based on your interests.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
9. Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated privacy policy on our website and indicate the date of the latest revision. Your continued use of our website and services after the posting of the updated privacy policy constitutes your acceptance of the changes.
11. Contact Information
If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:
PixEGen